VinFast has partnered with PT Penta Artha Impressi (Bengkel BOS), an Indonesian service provider, to strengthen its sales and after-sales network as it expands its electric vehicle (EV) presence in Indonesia.
Under the agreement, 12 Bengkel BOS workshops across South Jakarta, West Jakarta, East Jakarta, Tangerang, and Yogyakarta will be authorized to offer repair, maintenance, and warranty services for VinFast’s electric vehicle models. The service centres are strategically located to enhance convenience for customers transitioning to electric mobility.
Bengkel BOS will provide services according to VinFast’s quality standards and procedures. Each workshop is equipped with modern facilities, machinery, and equipment that meet stringent technical requirements. As part of the collaboration, Bengkel BOS will also distribute genuine VinFast parts and components, ensuring customers have access to products that meet global standards.
VinFast will support Bengkel BOS with personnel training and technical advisory services, reinforcing service quality as vehicle deliveries in Indonesia are expected to rise alongside the company’s growing EV product line.
Mr. Endro Arifin, President Director of PT Penta Artha Impressi (Bengkel BOS), said, “Leveraging our experience, local expertise, and extensive service network, we are honoured to become a strategic partner of VinFast on its journey to conquer the Indonesian market. Together, we are committed to delivering exceptional experiences to consumers while contributing to the growth of the region’s electric vehicle market.”
Mr. Pham Sanh Chau, CEO of VinFast Asia, emphasised the importance of building customer trust to support the green transition. “To accelerate the green transition in Indonesia, we believe that building strong, long-term customer trust is paramount. To achieve this, VinFast actively collaborates with reputable partners to expand our network of authorized service workshops. We remain steadfast in our commitment to the three core pillars that have defined the VinFast brand: high-quality products, inclusive pricing, and outstanding after-sales service,” he said.
VinFast offers one of the industry’s most diverse portfolios of all-electric vehicles, ranging from the mini-SUV VF 3 and the A-segment SUV VF 5 to the C-segment SUV VF e34. Alongside its expanding vehicle line-up, VinFast continues to grow its dealership and service network across Indonesia, aiming to deliver quality products and services to consumers.
Additionally, VinFast is advancing a comprehensive green mobility ecosystem through partnerships with key players, including all-electric taxi operator GSM and global charging infrastructure developer V-GREEN.
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